Welcome to Bira SMS. By accessing or using our website, SMS platform, APIs, applications, and related services ("Services"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using our Services.
1. About Bira SMS
Bira SMS is a bulk messaging and communication platform operated by Bira I.T. Suppliers Pvt. Ltd.. We provide SMS communication solutions including promotional SMS, OTP verification, transactional alerts, business notifications, SMS APIs, voice SMS, shortcodes, and enterprise messaging services.
2. Eligibility
To use our Services, you must:
- Be at least 18 years of age or have legal authority to enter into agreements.
- Provide accurate and complete registration information.
- Comply with all applicable laws and telecommunications regulations.
3. Account Registration
- Users are responsible for maintaining the confidentiality of account credentials.
- You are responsible for all activities conducted under your account.
- Bira SMS reserves the right to suspend or terminate accounts suspected of misuse or unauthorized activities.
4. Acceptable Use Policy
Users may not use Bira SMS services for:
- Sending spam, unsolicited, misleading, or fraudulent messages.
- Distributing illegal, harmful, abusive, or offensive content.
- Phishing, scams, harassment, or deceptive marketing practices.
- Violating privacy rights or collecting personal information without consent.
- Any activity prohibited by local or international laws.
5. SMS Delivery
- Bira SMS strives to provide fast and reliable delivery services.
- Message delivery depends on mobile network operators and recipient device availability.
- We do not guarantee 100% delivery rates or delivery timing.
- Delivery reports are provided where supported by network operators.
6. API Usage
Users utilizing the Bira SMS API agree to:
- Protect API credentials from unauthorized access.
- Use the API only for lawful and authorized purposes.
- Avoid excessive requests that may affect platform stability.
- Implement reasonable security measures in their applications.
7. Pricing and Payments
- Service pricing may change at any time without prior notice.
- Users must maintain sufficient account balance before sending messages.
- All payments are non-refundable unless otherwise required by law.
- Bira SMS reserves the right to suspend services for unpaid balances.
8. Data Privacy and Security
- We implement reasonable security measures to protect user data.
- Users are responsible for obtaining consent from message recipients.
- Personal information will be handled in accordance with our Privacy Policy.
- We may disclose information when required by law or regulatory authorities.
9. Intellectual Property
All website content, software, trademarks, logos, designs, and platform features belong to Bira SMS or its licensors. Users may not reproduce, modify, distribute, or exploit any content without prior written permission.
10. Service Availability
We aim to keep our Services available at all times; however, we may:
- Perform maintenance and upgrades.
- Temporarily suspend access for security reasons.
- Modify or discontinue certain features without notice.
11. Limitation of Liability
Bira SMS shall not be liable for any indirect, incidental, consequential, or special damages arising from the use or inability to use our Services, including message delivery failures caused by telecom providers, network outages, or third-party systems.
12. Account Suspension and Termination
We reserve the right to suspend or terminate accounts that:
- Violate these Terms and Conditions.
- Engage in unlawful activities.
- Create security or operational risks for our platform.
13. Indemnification
Users agree to indemnify and hold harmless Bira SMS, its directors, employees, and partners from any claims, damages, liabilities, or expenses resulting from misuse of the Services or violation of these Terms.
14. Changes to Terms
Bira SMS may update these Terms and Conditions at any time. Updated versions will be posted on our website. Continued use of the Services after changes constitutes acceptance of the revised terms.
15. Governing Law
These Terms and Conditions shall be governed and interpreted according to the laws of Nepal. Any disputes arising from these terms shall be subject to the jurisdiction of the courts of Nepal.
16. Contact Information
Bira SMS
Operated by Bira I.T. Suppliers Pvt. Ltd.
Lalbandi-5, Sarlahi, Nepal
Email: [email protected]
Phone: +977-9705522734
Website: https://birasms.com